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Smart Water Bottle GoKomando FAQ

If I order 2, one for home and one for the office, can I use them both to track water?

Yes, you can add multiple bottles to your profile. However, you will only be paired with one bottle at a time. (Most likely the one that you were last closest to.) 

Can I turn the glow off?

Yes, you can change your settings in the app.

How difficult is this bottle to open and close? I have arthritis.

It's easy, for drinking you push a button and the lid opens on it's own. The button itself isn't difficult to push. For refilling it, it's only as tight as you make it but you do have to tip it to drink so it does need to be completely closed. 


I need to track water for both of my kids. If they each have their own bottle can I track multiple users?

Yes, you can add multiple water bottles in one app but you can only be paired to one at a time. 

If I only fill it partially will it sill track my water?

Yes, after you fill the water bottle let it sit on a flat surface for 10 seconds to detect the water level.

Can I put hot water in it?

It is not recommended that you fill it with hot water as it may damage the sensor. 

Supported Devices for Hidrate App:

iOS

Supported Devices running 10.3+:

All iOS devices including Apple Watch that support 10.3+ except the iPad 2.

Android

Must be running Android 5.0 (Lollipop) or newer. Devices not listed may work, but we can't guarantee it.

The following is a list of devices that have been tested as compatible.

Samsung

  • Galaxy Note 3
  • Galaxy Note 4
  • Galaxy Note 7
  • Galaxy S®3
  • Galaxy S®4
  • Galaxy S®5
  • Galaxy S®6
  • Galaxy S®7
  • Galaxy S®8
  • Galaxy S®8 Plus
  • Galaxy Tab 4
  • Galaxy Tab Pro 12.2
  • Galaxy Tab Pro 8.4

 Google

  • Nexus™ 6P
  • Nexus™ 5X
  • Nexus™ 6
  • Nexus™ 9
  • Nexus™ 4
  • Nexus™ 5
  • Nexus™ 7 (2nd gen 2013 ver. )
  • Pixel™

 Motorola

  • Moto G
  • Moto X
  • Moto X Pure Edition
  • Droid Turbo

 LG

  • G3
  • G4 / G4 Stylus
  • G5
  • V10
  • Stylo 2

 Sony

  • Xperia™ Z
  • Xperia™ Z Ultra

 HTC

  • HTC One® (M7)
  • HTC One® (M8)
  • HTC One® (M10)

 OnePlus

  • OnePlus2

 Huawei

  • P8 Lite